COVID-19 and Digitisation: Will digitisation drive inclusion or inequality?

“In terms of mobile money, which is assumed to be ubiquitous in Kenya, there are key segments that are under-served. For example, while 75% of Kenyans have access to mobile money accounts, about 28% of local market farmers do not even have a mobile money account. This uneven access to digital tools has a material effect on the ability of all Kenyans to identify, leverage, benefit from and exploit digital opportunities.”